Term Conditions Page
User Account, Password, and Security
You will receive a password and account designation upon completing the Website's registration process. You shall be responsible for maintaining the confidentiality of your account & its password as well as all the transactions/requests done/received under your password or account. You agree to (a) immediately notify raheel-ruwwad.com of any unauthorized use of your password or account or any other breach of security, and (b) ensure that you exit from your account at the end of each session. raheel-ruwwad.com shall not be liable for any loss or damage arising from your failure to comply with the T&C.
RETURN EXCHANGE REFUND AGENDA
When A client receives a product and delivery is complete, he/she has to return the product on spot, if they find a faulty item or size issue and inform the customer service team about any defect and blemish on the item.
Once an order has been exchanged, it cannot be exchanged again.
Every client must be informed to check the status of the product before they take delivery and place the payment by our delivery service provider.
Refund Policy
The refund will be processed after we have completed evaluating your return.
Replacement is subject to availability of stock with the Supplier. If the product is out of stock, you will receive a full refund, no questions asked.
Please note that the Cash on Delivery convenience charge and the shipping charge would not be included in the refund value of your order as these are non-refundable charges.
If you have selected Cash on Delivery (COD), there is no amount to refund because you haven't paid for your order.
For payments made using a Credit Card, Debit Card, Mobile Banking or Bank Transfer, you will receive a refund in your respective.
If online payment is made once more due to technical error, payment refund will be made.
You will receive a refund anytime between 7-10 working days. If you don't receive a refund within this time, please write to us at info@fabrilife.com and we shall investigate.
DISCOUNT SALES
Return, exchange and refund policy will not be applicable for any discounted product(s). Any discount item once purchased cannot be exchanged, returned or refunded.
EXPRESS DELIVERY
To get a same day delivery order needs to be placed before 10 am.
Product will be delivered to the customer within 6 hours of handing over to the delivery agent.
An express delivery charge of TK 200.
For custom orders you need to pay full in advance to process delivery, and for delivery it will take 2 working days.
Coverage area - Dhaka Metropolitan range.
Order Acceptance and Pricing
Please note that there are cases when an order cannot be processed for various reasons. The Site reserves the right to refuse or cancel any order for any reason at any given time. You may be asked to provide additional verifications or information, including but not limited to phone number and address, before we accept the order. We are determined to provide the most accurate pricing information on the Site to our users; however, errors may still occur, such as cases when the price of an item is not displayed correctly on the website. As such, we reserve the right to refuse or cancel any order. In the event that an item is mispriced, we may, at our own discretion, either contact you for instructions or cancel your order and notify you of such cancellation. We shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your debit/credit card charged.
All prices posted on this website are subject to change without notice. Prices prevailing at commencement of placing the order will apply. Posted prices do include all taxes and charges. In case there are any additional charges or taxes the same will be mentioned on the website.
User Conduct and Rules
You agree and undertake to use the Website and the Service only to post and upload messages and material that are proper. By way of example, and not as a limitation, you agree and undertake that when using a Service, you will not:
Defame, abuse, harass, stalk, threaten or otherwise violate the legal rights of others
Publish, post, upload, distribute or disseminate any inappropriate, profane, defamatory, infringing, obscene, indecent or unlawful topic, name, material or information
Upload files that contain software or other material protected by intellectual property laws unless you own or control the rights thereto or have received all necessary consents; you own or control the rights thereto or have received all necessary consents
Upload or distribute files that contain viruses, corrupted files, or any other similar software or programs that may damage the operation of the Website or another's computer
Conduct or forward surveys, contests, pyramid schemes or chain letters
Download any file posted by another user of a Service that you know, or reasonably should know, cannot be legally distributed in such manner
Falsify or delete any author attributions, legal or other proper notices or proprietary designations or labels of the origin or source of software or other material contained in a file that is uploaded
Violate any code of conduct or other guidelines, which may be applicable for or to any particular Service
Violate any applicable laws or regulations for the time being in force in or outside Bangladesh
Violate abuse, unethically manipulate or exploit any of the terms and conditions of this Agreement or any other terms and conditions for the use of the Website contained elsewhere.
